Shipping policy
At Bohemeo, we aim to provide a smooth and reliable delivery experience for every order.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed, you will receive a confirmation email with your tracking information as soon as it becomes available.
Shipping Times
Estimated delivery times may vary depending on your location.
Estimated delivery time:
5–12 business days
Please note that delivery times are estimates and may be affected by customs, local carriers, public holidays, or unexpected delays.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on your delivery location and order value.
From time to time, Bohemeo may offer free shipping promotions, which will be clearly displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email. Please allow up to 48 hours for tracking information to update after shipment.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, or additional fees may apply depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated otherwise.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order. Bohemeo is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
We will do our best to update your order before it is shipped.
Lost or Delayed Packages
If your order is delayed, please first check the tracking information provided. If your package appears to be lost or has not updated for several business days, contact us and we will assist you with the carrier investigation.
Bohemeo is not responsible for delays caused by customs, local postal services, weather conditions, or circumstances outside our control.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the damaged item or packaging.
We will review the case and help find a suitable solution.
Contact
For any shipping-related questions, please contact us at: